What is ISO 9001?

ISO 9001 is a globally, recognised standard for Quality Management Systems. It provides a framework for organisations to ensure that their products and services, consistently meet customer and regulatory requirements, and that they’re continuously improving their processes and overall performance.

ISO 9001 outlines requirements for a quality management system, including processes for quality risk management, planning, control, and assurance, as well as methods for monitoring and measuring performance. It also provides guidelines for documentation, internal auditing and corrective action.

Organisations that are certified to ISO 9001 demonstrate to their customers and stakeholders that they’re committed to delivering quality products and services, and are continually improving their processes.

Why is ISO 9001 Important?

ISO 9001 is important because it helps organisations improve their products and services while also increasing customer satisfaction. It’s also a requirement for many industries and government contracts as it demonstrates the commitment to Quality management. Certification can be a valuable asset for organisation seeking to enhance their reputation and increase customer satisfaction. In summary, ISO 9001 provides many benefits, improved customer satisfaction, increased efficiency, better risk management and enhanced competitiveness.

ISO 9001 can be used by any organisation regardless of size or industry. It’s particularly beneficial for organisations that want to improve their Quality Management Systems and customer satisfaction.

Dispelling some myths of ISO 9001

ISO 9001 is a quality system, belongs to the Quality department, needs a Quality Manager

No, the ISO 9001 system covers an entire business, starting with planning for customer requirements, review and acceptance of those requirements, executing those requirements, measuring and monitoring processes to ensure requirements are being met, and delivery of a product or service that meets those requirements to ensure customer satisfaction.

Implementing and maintaining ISO 9001 is expensive

No, it does not have to be expensive. A company simply needs to document its management system based on what it already does and put in place the programs required to improve on them.

ISO 9001 means a document, procedure or work instruction for every process in the company

No, ISO 9001 defines requirements to “maintain documented information” and “retain documented information”. The organisation is largely responsible for determining what documented information needs to be retained, the period of time for which it is to be retained and the media to be used for its retention.

I have to rate my suppliers and have re-evaluation records of all of my suppliers

No ISO 9001 states the organisation shall determine and document criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers, based on their ability to provide processes or products and services in accordance with requirements.

What is ISO 45001?

ISO 45001 is a globally, recognised standard for Occupational, Health & Safety (OHS) Management Systems. It provides a framework for organisations to protect the health, safety and welfare of all workers at work, meet a company’s regulatory requirements, and be continuously improving their safety processes and overall performance.

ISO 45001 outlines requirements for an OHS management system, including processes for OHS risk management, planning, control, as well as methods for monitoring and measuring performance. It also provides guidelines for documentation, internal auditing and corrective action.

Organisations that are certified to ISO 45001 demonstrate to their customers and stakeholders that they’re committed to the prevention of work-related injury and ill health, and are continually improving their processes.

Why is ISO 45001 important?

ISO 45001 is important because it helps organisations prevent work-related injury and ill health. It also protects the health and safety of all other people who might be affected by the work. So, this includes employees, contractors, subcontractors, apprentices and trainees, volunteers, and the general public, ensuring their health and safety is not placed at risk by work activities. It’s also a requirement for many industries and government contracts as it demonstrates the commitment to OHS management. Certification can be a valuable asset for organisation seeking to enhance their reputation and increase workplace safety.

ISO 45001 can be used by any organisation regardless of size or industry. Implementation of an effective ISO 45001 OHS management system (OHSMS) should primarily lead to a reduction with workplace illness and injury, minimising the costs associated with workplace incidents.

What is ISO 14001?

ISO 14001 is a globally, recognised standard for Environmental Management Systems. It provides a framework for organisations to protect the environment, including prevention of pollution, meet a company’s regulatory requirements, and continuously improving their environment footprint and overall performance.

ISO 14001 outlines requirements for an Environmental Management System, including processes for Environmental risk management, planning, control, as well as methods for monitoring and measuring performance. It also provides guidelines for documentation, internal auditing and corrective action.

Organisations that are certified to ISO 14001 demonstrate they have a plan to support environmental management, for the protection and prevention of pollution in balance with socio-economic needs.

Why is ISO 14001 important?

ISO 14001 is important because it helps organizations protect the environment and prevention pollution. It also includes other specific commitments to the environmental lifecycle – sustainable resource use, climate change mitigation and adaption, and protection of biodiversity and ecosystems. It’s also a requirement for many industries and government contracts as it demonstrates the commitment to Environmental management. Certification can be a valuable asset for organisation seeking to enhance their reputation and reduce their environmental footprint.

ISO 14001 can be used by any organisation regardless of size or industry. A Company needs to consider its context and determine those aspects that have or can have a significant environmental impact.